# Azora Software

> Azora Software provides STR (Short-Term Rental) compliance software for municipalities. The platform helps cities identify unlicensed short-term rentals, enforce compliance, manage licensing, collect taxes, handle complaints, and produce audit-ready reporting.

Website: https://azorasoftware.com
Phone: (956) 748-9193
Email: info@azorasoftware.com

## Better software. Better service. Better results. Guaranteed.

STR compliance software built by the team that knows this problem inside and out.

## Better Results, Backed by Real Data

Cities don't need more promises. They need results they can defend. Azora consistently outperforms competitive STR compliance platforms by delivering faster deployment, higher compliance, and measurably better identification accuracy. These outcomes are not projections. They are the result of real, side-by-side performance in live municipal environments.

### Key Performance Metrics

- **22% Higher**: Average compliance and address identification rates compared to competitors
- **120 Days Faster**: Average deployment time - cities move from onboarding to impact in weeks
- **90% of Customers**: Migrated from a competitive product after other platforms failed to deliver
- **800 Unlicensed STRs**: Identified in Summit County, UT in just 3 months
- **350 Came Into Compliance**: Or stopped operating within the first quarter of enforcement

## Built for Every Stakeholder in STR Compliance

Azora is designed to support the full STR compliance ecosystem, ensuring every stakeholder works from the same accurate, up-to-date system.

- **City Leadership**: Clear reporting, defensible outcomes, and predictable license and tax revenue.
- **Code Enforcement & Licensing**: Comprehensive compliance tracking, automated workflows, centralized evidence, and reduced manual effort.
- **Finance**: Self-service tax remittance, reconciliation reporting, and audit-ready data.
- **Legal & Inspectors**: Inspection scheduling, form-based reporting, evidence management, and litigation support.
- **Homeowners & Operators**: Clear requirements, streamlined permitting, and self-service renewals.
- **Neighbors & Community**: 24x7 complaint intake, good neighbor policy enforcement, and issue tracking for noise, trash, and parking.

## What Our System Does

### Robust CRM Platform
Single system of record for properties, owners, licenses, complaints, inspections, payments, and enforcement actions.

### Primary Operational Modules
- Short Term Rental Discovery and Address Identification
- Licensing and Compliance
- Tax Remittance and Compliance
- Inspection Management
- Complaint Management
- Code Enforcement Call Center

### Shared Platform Services
- Reporting and Analytics
- Communications (email, SMS, mail, call center)
- Workflow Automation
- Security and Permissions
- Job Scheduling
- Smart Forms

One integrated platform that replaces disconnected systems with a single source of truth.

## What Our Clients Say

### Rich County, Utah

"Over the last 12 years we have had 4 vendors for short-term rental compliance. With Azora, we felt like we went from a Flintstone car to a Ferrari."

### Summit County, Utah

Azora's call center is fully integrated with their platform and has emergency contact information for all properly licensed nightly rentals in Summit County. When someone calls with a problem, staff can immediately reach the property owner to resolve the issue.

- 800 unlicensed STRs identified in just 3 months
- 350 came into compliance or stopped operating within the first quarter

## About Azora Software

Azora Software was founded by three experienced professionals with complementary expertise:

- **John Spencer, CEO**: Business development and strategic leadership. Scaled the original STR Helper by over 3,000% in ARR in 18 months.
- **Bob Peterson, COO**: Former city manager of Garden City, Utah, with deep municipal operations knowledge. Understands the challenges cities face with STR compliance firsthand.
- **Kenny Jacobson, CTO**: Seasoned software developer and architect. Re-architected the entire platform using modern technologies.

### Why Now?

After watching private equity firms prioritize short-term profits over customer success in the STR compliance market, the team reunited to build a better solution. Azora operates with a lean structure, leveraging deep industry expertise to deliver sustainable, effective solutions for municipalities.

The team previously built STR Helper, which was acquired by Host Compliance in 2019. After the acquisition and a three-year non-compete period, they returned to rebuild from scratch with lessons learned and improved technology.